it's back

classicZ71 · 05-04-2008, 09:15 PM

Well I took my truck up to the dealership and the noise went away from the leaf springs just for a couple of days. Now it's back and worse than before. How many times do I have to take the truck up there before they just completely put new springs in????

junior3382 · 05-09-2008, 02:06 AM

You every seen the movie or read the book "The Hitch Hickers Guide to the Galazy"? The answer is always 42. LOL....

What did they do to make the noise go away? Did they explain what it was? Like your personal health, perhaps a second opinion would not be a bad idea.

leolkfrm · 05-15-2008, 07:08 PM

Did you ever file a complaint with gm customer service? Sounds like its time to get them involved

jason2444 · 05-15-2008, 08:52 PM

The sad thing about GM customer service is they will always side with their dealer. I know this from experience.

classicZ71 · 05-17-2008, 05:58 PM

Sorry I haven't responded, I'm at work on an oil rig, and just haven't had the time. Well when it went away for the couple of days the dealer explained to me I had some dirt/grit in between the springs, so I'm thinking whatever, that's a load of bull. Then I had to come back to work, when I get home it's going back to the dealership. Some of the guys I've talked to out here think the demon rests in the bushings. I'm not sure but I am going back to the dealer and try to get GM involved.

gmctrucks · 05-18-2008, 01:08 AM

Do a lot of complainting by taking it in that will make your truck a lemon I had a problem till I just left the truck there they gave me another one of coarse I spoke to the owner of dealer he saw how many times that I had taken in for problems.

leolkfrm · 05-18-2008, 10:13 AM

Customer service DOES NOT always side with the dealer! make sure you call customer service before the next dealer visit and tell them the line of bull you are getting. It sounds like he oiled the springs to make it quiet, If this is "normal" every farmer, construction worker, etc. who has a truck like this would have the problem and gm truck sales would drop like a rock.

blu95 · 05-24-2008, 03:06 PM

i would surely get gm involed i used to work for a local dealer and they dont always side with the dealer i would also speak with the service manager if have done so if so find the GM of the dealer then nothing come about i see the owner if possible

05-04-2008, 09:15 PM	#1
classicZ71 Full Member Join Date: Feb 2008 Location: Louisiana Posts: 16	it's back Well I took my truck up to the dealership and the noise went away from the leaf springs just for a couple of days. Now it's back and worse than before. How many times do I have to take the truck up there before they just completely put new springs in????

05-09-2008, 02:06 AM	#2
junior3382 Senior Member Join Date: Mar 2007 Location: Currently, I live in Lancaster county, Pennsylvania. Posts: 3,170	You every seen the movie or read the book "The Hitch Hickers Guide to the Galazy"? The answer is always 42. LOL.... What did they do to make the noise go away? Did they explain what it was? Like your personal health, perhaps a second opinion would not be a bad idea. __________________ *The Blazer is dead, so I pumped her with lead, laid her to bed, and bought a FORD instead!*

05-15-2008, 08:52 PM	#4
jason2444 Full Member Join Date: Apr 2008 Posts: 15	The sad thing about GM customer service is they will always side with their dealer. I know this from experience. __________________ I never leave home without my AFe cold air intake.

05-24-2008, 03:06 PM	#8
blu95 Full Member Join Date: May 2008 Location: L.A lower alabama Posts: 19	i would surely get gm involed i used to work for a local dealer and they dont always side with the dealer i would also speak with the service manager if have done so if so find the GM of the dealer then nothing come about i see the owner if possible __________________ *BEAT IT TO FIT PAINT IT TO MATCH*

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05-15-2008, 07:08 PM	#3
leolkfrm Senior Member Join Date: Mar 2008 Location: N.Y. Posts: 4,855	Did you ever file a complaint with gm customer service? Sounds like its time to get them involved

05-17-2008, 05:58 PM	#5
classicZ71 Full Member Join Date: Feb 2008 Location: Louisiana Posts: 16	Sorry I haven't responded, I'm at work on an oil rig, and just haven't had the time. Well when it went away for the couple of days the dealer explained to me I had some dirt/grit in between the springs, so I'm thinking whatever, that's a load of bull. Then I had to come back to work, when I get home it's going back to the dealership. Some of the guys I've talked to out here think the demon rests in the bushings. I'm not sure but I am going back to the dealer and try to get GM involved.

05-18-2008, 01:08 AM	#6
gmctrucks Senior Member Join Date: Nov 2006 Location: Houston,Texas Posts: 4,628	Do a lot of complainting by taking it in that will make your truck a lemon I had a problem till I just left the truck there they gave me another one of coarse I spoke to the owner of dealer he saw how many times that I had taken in for problems.

05-18-2008, 10:13 AM	#7
leolkfrm Senior Member Join Date: Mar 2008 Location: N.Y. Posts: 4,855	Customer service DOES NOT always side with the dealer! make sure you call customer service before the next dealer visit and tell them the line of bull you are getting. It sounds like he oiled the springs to make it quiet, If this is "normal" every farmer, construction worker, etc. who has a truck like this would have the problem and gm truck sales would drop like a rock.

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