i just bought their scanner online.......... the shop down the road wanted to charge me $60 just to scan my truck. i could hook it up and have all the info i needed to fix the truck in less than 5 minutes (depending on the scanner) and they want to charge me $60. call me stupid all you want for spending $250 on a scanner instead of spending the $60, i don't care. now i know a shop needs to make money to stay alive, but come on $60 for a 5 minute job. give me a break, if i owned that shop i would have settled for a few cold ones and gained some more business from word of mouth through that person.